FAQs & Troubleshooting
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50 Results
- 1Load Documents
- 2Document Jam
- 3Save Scanned Documents on Your Computer
- 4Load Non-standard Size Documents
- 5Load Receipts, Clippings, Photos, and Other Documents
- 6Load a Plastic Card
- 7Load Business Cards
- 8Load Documents Longer than Standard Size
- 9Load Standard Size Documents
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11What driver package format is supported by my Linux distribution?
- 12Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 13Clean the Scanner and Rollers
- 14Reset the Usage Counters
- 15How to identify your Operating System (OS).
- 16Reset Your Brother Machine
- 17Command List of brscan. (Linux)
- 18Delete a network scanner entry. (Linux)
- 19Install PaperPort™ 12SE / 14SE (Windows)
- 20Replace the Brake Roller
- 21Configure the Scan to Email Feature (Linux)
- 22Where can I download Brother iPrint&Scan application for Mac?
- 23Important points for specifying the scan area (Linux)
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Check the firmware version.
- 27Check the Serial Number
- 28Scan using XSane or GIMP (Linux)
- 29Uninstall the scanner driver. (Linux)
- 30Pre-Required Procedures (Linux)
- 31Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 32Uninstall Scan-key-tool. (Linux)
- 33Update the Driver or Firmware for your Brother machine
- 34Scanning and Other Problems
- 35Set Up the Brother Machine Using Remote Setup (Mac)
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Set Up the Brother Machine Using Remote Setup (Windows®)
- 38Check Supplies Replacement Cycle
- 39Error and Maintenance Indications
- 40I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 41Change the General Settings Using Remote Setup
- 42Open the Control Panel (For Windows)
- 43Open the "Scanners and Cameras" and Properties.
- 44Acceptable Documents
- 45Replace the Pick Up Roller
- 46Uninstall the Brother Software and Drivers (Windows)
- 47Printing/ Scanning with a mobile device
- 48Uninstall the driver (OS X 10.10 or greater).
- 49Service Call Indications
- 50My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.