FAQs & Troubleshooting
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51 Results
- 1Reset the Usage Counters
- 2Load Documents
- 3Install PaperPort™ 12SE / 14SE (Windows)
- 4Replace the Brake Roller
- 5Load Standard Size Documents
- 6Save Scanned Documents on Your Computer
- 7Load Documents Longer than Standard Size
- 8Load Business Cards
- 9Replace the Pick Up Roller
- 10The scanning speed is slow when scanning from my machine. (Windows)
- 11Open the "Scanners and Cameras" and Properties.
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13Scan using XSane or GIMP (Linux)
- 14Load Receipts, Clippings, Photos, and Other Documents
- 15Load Non-standard Size Documents
- 16Check the Serial Number
- 17My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Open the Control Panel (For Windows)
- 20Load a Plastic Card
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22How to identify your Operating System (OS).
- 23Reset Your Brother Machine
- 24Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 25Check Supplies Replacement Cycle
- 26Check the firmware version.
- 27Scanning and Other Problems
- 28Set Up the Brother Machine Using Remote Setup (Mac)
- 29Set Up the Brother Machine Using Remote Setup (Windows®)
- 30Download a file from the "Downloads" section and save it to Windows 8 computer.
- 31Printing/ Scanning with a mobile device
- 32Uninstall the Brother Software and Drivers (Windows)
- 33Where can I download Brother iPrint&Scan application for Mac?
- 34Command List of brscan. (Linux)
- 35Clean the Scanner and Rollers
- 36Uninstall the driver (OS X 10.10 or greater).
- 37Error and Maintenance Indications
- 38Configure the Scan to Email Feature (Linux)
- 39What driver package format is supported by my Linux distribution?
- 40Delete a network scanner entry. (Linux)
- 41Important points for specifying the scan area (Linux)
- 42Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 43Change the General Settings Using Remote Setup
- 44Document Jam
- 45I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 46Uninstall the scanner driver. (Linux)
- 47Update the Driver or Firmware for your Brother machine
- 48Uninstall Scan-key-tool. (Linux)
- 49Pre-Required Procedures (Linux)
- 50Acceptable Documents