FAQs & Troubleshooting
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51 Results
- 1Load Receipts, Clippings, Photos, and Other Documents
- 2Load Non-standard Size Documents
- 3Load Documents
- 4Scanning and Other Problems
- 5Load Documents Longer than Standard Size
- 6Load Business Cards
- 7Load a Plastic Card
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9Reset the Usage Counters
- 10Load Standard Size Documents
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Replace the Pick Up Roller
- 13Document Jam
- 14Clean the Scanner and Rollers
- 15What driver package format is supported by my Linux distribution?
- 16Acceptable Documents
- 17Scan using XSane or GIMP (Linux)
- 18Install PaperPort™ 12SE / 14SE (Windows)
- 19Open the Control Panel (For Windows)
- 20Configure the Scan to Email Feature (Linux)
- 21Where can I download Brother iPrint&Scan application for Mac?
- 22Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 23Change the General Settings Using Remote Setup
- 24Set Up the Brother Machine Using Remote Setup (Mac)
- 25Save Scanned Documents on Your Computer
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Check the firmware version.
- 28Replace the Brake Roller
- 29Reset Your Brother Machine
- 30Uninstall the driver (OS X 10.10 or greater).
- 31Check the Serial Number
- 32Command List of brscan. (Linux)
- 33Pre-Required Procedures (Linux)
- 34Set Up the Brother Machine Using Remote Setup (Windows®)
- 35Service Call Indications
- 36The scanning speed is slow when scanning from my machine. (Windows)
- 37My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39Delete a network scanner entry. (Linux)
- 40Important points for specifying the scan area (Linux)
- 41Uninstall the scanner driver. (Linux)
- 42Uninstall Scan-key-tool. (Linux)
- 43Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 44Update the Driver or Firmware for your Brother machine
- 45Check Supplies Replacement Cycle
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47Printing/ Scanning with a mobile device
- 48Open the "Scanners and Cameras" and Properties.
- 49How to identify your Operating System (OS).
- 50Error and Maintenance Indications
