How to identify your Operating System (OS).

Download a file from the "Downloads" section and save it to Windows 8 computer.

Document Jam

Delete a network scanner entry. (Linux)

Reset the Usage Counters

Load Receipts, Clippings, Photos, and Other Documents

Load Business Cards

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

Replace the Pick Up Roller

Save Scanned Documents on Your Computer

I cannot save a file downloaded from the Brother support website (For Windows)

Open the Control Panel (For Windows)

Load Non-standard Size Documents

Load Standard Size Documents

Load Documents

Printing/ Scanning with a mobile device

What driver package format is supported by my Linux distribution?

Where can I download Brother iPrint&Scan application for Mac?

Uninstall the scanner driver. (Linux)

Change the General Settings Using Remote Setup

Clean the Scanner and Rollers

Install PaperPort™ 12SE / 14SE (Windows)

Check the firmware version.

Acceptable Documents

Replace the Brake Roller

Check the Serial Number

Error and Maintenance Indications

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Configure the Scan to Email Feature (Linux)

Command List of brscan. (Linux)

Uninstall Scan-key-tool. (Linux)

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Scan a document using Brother iPrint&Scan. (Windows, macOS)

Update the Driver or Firmware for your Brother machine

Check Supplies Replacement Cycle

Service Call Indications

I cannot install Brother drivers on Debian 10 or later (Linux)

Scan using XSane or GIMP (Linux)

Important points for specifying the scan area (Linux)

Pre-Required Procedures (Linux)

Scanning and Other Problems

Set Up the Brother Machine Using Remote Setup (Mac)

Set Up the Brother Machine Using Remote Setup (Windows®)

Load Documents Longer than Standard Size

Load a Plastic Card

Open the "Scanners and Cameras" and Properties.

Uninstall the driver (OS X 10.10 or greater).

Uninstall the Brother Software and Drivers (Windows)