FAQs & Troubleshooting
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49 Results
- 1Reset Your Brother Machine
- 2How to identify your Operating System (OS).
- 3Download a file from the "Downloads" section and save it to Windows 8 computer.
- 4Document Jam
- 5Delete a network scanner entry. (Linux)
- 6Reset the Usage Counters
- 7Load Receipts, Clippings, Photos, and Other Documents
- 8Load Business Cards
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Replace the Pick Up Roller
- 11Save Scanned Documents on Your Computer
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Open the Control Panel (For Windows)
- 14Load Non-standard Size Documents
- 15Load Standard Size Documents
- 16Load Documents
- 17Printing/ Scanning with a mobile device
- 18What driver package format is supported by my Linux distribution?
- 19Where can I download Brother iPrint&Scan application for Mac?
- 20Uninstall the scanner driver. (Linux)
- 21Change the General Settings Using Remote Setup
- 22Clean the Scanner and Rollers
- 23Install PaperPort™ 12SE / 14SE (Windows)
- 24Check the firmware version.
- 25Acceptable Documents
- 26Replace the Brake Roller
- 27Check the Serial Number
- 28Error and Maintenance Indications
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30Configure the Scan to Email Feature (Linux)
- 31Command List of brscan. (Linux)
- 32Uninstall Scan-key-tool. (Linux)
- 33Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 34Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 35Update the Driver or Firmware for your Brother machine
- 36Check Supplies Replacement Cycle
- 37Service Call Indications
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Scan using XSane or GIMP (Linux)
- 40Important points for specifying the scan area (Linux)
- 41Pre-Required Procedures (Linux)
- 42Scanning and Other Problems
- 43Set Up the Brother Machine Using Remote Setup (Mac)
- 44Set Up the Brother Machine Using Remote Setup (Windows®)
- 45Load Documents Longer than Standard Size
- 46Load a Plastic Card
- 47Open the "Scanners and Cameras" and Properties.
- 48Uninstall the driver (OS X 10.10 or greater).
- 49Uninstall the Brother Software and Drivers (Windows)