FAQs & Troubleshooting
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110 Results
- 1Do not insert card
- 2Can not scan a long document.
- 3What is Brother iPrint&Scan?
- 4Can I print from or scan to Android™ Smartphone?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Card Jam
- 7Configuring frequently-used scan settings on your computer.
- 8Replace Pad
- 9What is Brother Web Connect?
- 10Cover is Open
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12TWAIN errors appear when starting to scan. (Macintosh)
- 13Document Jam
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15Easy Scan to E-mail
- 16TWAIN or WIA errors appear when starting to scan. (Windows)
- 17The LCD displays an error code when I use Web icon (Brother Web Connect).
- 18I cannot start ControlCenter.
- 19Unusable Device (Other Error)
- 20Check the firmware version.
- 21Colors in the scanned image are dark.
- 22Other Error (Other Error)
- 23How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
- 24No Profile set
- 25USB Flash Drive is Full
- 26Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30Changing scan settings in ControlCenter.
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32Cannot start Remote Setup.
- 33Cannot Delete
- 34Cannot delete a Card Scan shortcut.
- 35Rename the File
- 36Printing/ Scanning with a mobile device
- 37Replace Roller
- 38I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 39Unable to Scan XX
- 40The machine is in Sleep Mode (power save mode).
- 41The machine is in Offline Mode.
- 42When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 43What driver package format is supported by my Linux distribution?
- 44Delete a network scanner entry. (Linux)
- 45Load Documents
- 46All Blank Page Skipped
- 47USB Write-protected
- 48Sending Error (Scan to FTP)
- 49Server Time out
- 50Scan from the Brother iPrint&Scan application using Windows Phone.