FAQs & Troubleshooting
![]() |
Latest |
24 Results
- 127/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 228/02/2024Uninstall the drivers. (macOS 13 or greater)
- 315/02/2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 426/12/2023I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
- 530/11/2023Install the Output Tray
- 630/11/2023Update the Driver or Firmware for your Brother machine
- 706/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 806/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 913/12/2022How to identify your Operating System (OS).
- 1022/08/2022Configure the Scan to Email Feature (Linux)
- 1123/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1220/04/2022Uninstall the Brother Software and Drivers (Windows)
- 1314/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1424/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1511/03/2022Check the firmware version.
- 1612/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 1729/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 1806/07/2020Change the brscan5 scan settings using XSane (Linux)
- 1906/07/2020Important points for specifying the scan area (Linux)
- 2006/07/2020What driver package format is supported by my Linux distribution?
- 2102/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 2206/04/2020Delete a network scanner entry. (Linux)
- 2306/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 2429/01/2019Command List of brscan. (Linux)