FAQs & Troubleshooting
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174 Results
- 1The tape got jammed or stuck in the printer.
- 2How do I change the language setting? (P-touch Editor Lite LAN)
- 3Where can I download the latest P-touch Editor for Mac?
- 4Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 5How do I transfer label or slip templates?
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 8Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9Can I print from any software other than P-touch Editor? (for Windows)
- 10How to delete the registry information and files related to the printer driver
- 11How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 12The driver downloaded from the website cannot be installed.
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 15How do I transfer label templates with P-touch Transfer Express?
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17How is the print head cleaning cassette used?
- 18The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 19I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 20How to open the Devices and Printers window
- 21I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 22(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 25How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26Where can I find my Brother printer's serial number?
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 30What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 31How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 32How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 33How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 34Printing is not possible. (USB connection)
- 35How do I print with continuous half cut? (Crack and peel)
- 36I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 37Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 38Adding a custom media size for continuous tape / roll (Linux®)
- 39(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 42"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 43How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 44Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 45I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 46I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 47The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 48How do I uninstall the printer driver?
- 49(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 50My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)