FAQs & Troubleshooting
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84 Results
- 1How do I transfer label or slip templates?
- 2How do I change the label length?
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 7How do I adjust the tape margin?
- 8Where can I find my Brother printer's serial number?
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 11Printing is not possible. (USB connection)
- 12How do I type an uppercase letter?
- 13How do I transfer label templates with P-touch Transfer Express?
- 14How do I calibrate a label length?
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 17The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 18How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19How do I reset the machine to the default settings?
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21What type of barcodes can be printed with the P-touch machine?
- 22How do I change the character size?
- 23How do I clear the display?
- 24The tape does not cut well.
- 25The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 26How do I make a label with a barcode?
- 27The tape got jammed or stuck in the printer.
- 28How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 29How do I create multiple blocks?
- 30I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 31The display remains blank after the power is turned on.
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34Can I directly operate my printer from a self-developed application software and print a label?
- 35How do I uninstall the printer driver?
- 36How can I print multiple copies of a label?
- 37How to identify your Operating System (OS) for Windows or Mac
- 38The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 39How to enter the Transfer mode
- 40I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 41How do I change the character style in the middle of the line?
- 42Can my printer use TZ/TZe tapes?
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44How to open the Devices and Printers window
- 45The top and base layers of the laminated tape are misaligned.
- 46How to delete the registry information and files related to the printer driver
- 47(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 48How do I print vertically?
- 49The printed label contains blank horizontal lines.
- 50(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)