FAQs & Troubleshooting
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84 Results
- 1How do I type an uppercase letter?
- 2What type of barcodes can be printed with the P-touch machine?
- 3How do I clear the display?
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5How do I transfer label or slip templates?
- 6How do I transfer label templates with P-touch Transfer Express?
- 7How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 8The tape does not cut well.
- 9How to identify your Operating System (OS) for Windows or Mac
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12How do I create multiple blocks?
- 13How do I adjust the tape margin?
- 14The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 15(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 16How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 17How to enter the Transfer mode
- 18I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 19Where can I find my Brother printer's serial number?
- 20The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22How do I uninstall the printer driver?
- 23How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 24How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 25How do I make a label with a barcode?
- 26How do I type symbols?
- 27Printing is not possible. (USB connection)
- 28How do I reset the machine to the default settings?
- 29Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 30My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32The tape got jammed or stuck in the printer.
- 33The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 34The top and base layers of the laminated tape are misaligned.
- 35How can I print multiple copies of a label?
- 36How do I print vertically?
- 37How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 38When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 39The printed label contains blank horizontal lines.
- 40P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 41Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 42How do I transfer templates or other data from the computer to the printer?
- 43How do I print vertical text? (P-touch Editor 5.x for Windows)
- 44How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 45How do I calibrate a label length?
- 46Why does my machine display "CUTTER ERROR!"? What should I do?
- 47Can my printer use TZ/TZe tapes?
- 48(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50Error messages do not appear when using the USB connection of my printer.