FAQs & Troubleshooting
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103 Results
- 1How to use the Numbering function (P-touch Editor 5.x for Windows)
- 2How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4The driver downloaded from the website cannot be installed.
- 5P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 6Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 7How to identify your Operating System (OS) for Windows or Mac
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 10How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 11I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 12Where can I find my Brother printer's serial number?
- 13How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 14While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 17"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 18The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 19How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 21The tape got jammed or stuck in the printer.
- 22Can I directly operate my printer from a self-developed application software and print a label?
- 23I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 24How do I uninstall the printer driver?
- 25How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 26The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 27Can my printer use TZ/TZe tapes?
- 28I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 29How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30How to open the Devices and Printers window
- 31How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 32Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 34The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 35How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 36(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 37When I try to use the database function, an application error occurs.
- 38How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 39Printing is not possible. (P-touch Editor 5.0 for Mac)
- 40I cannot find the template files. (P-touch Editor 3.x for Mac)
- 41How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 42How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 46What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 47How do I create name badges by joining "First Name" and "Last Name" fields together?
- 48How to use a 9/64" (3.5 mm) wide tape
- 49How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 50How can I print vertical labels? (P-touch Editor 3.2 for Mac)