FAQs & Troubleshooting
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115 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2I want to clear all saved label files.
- 3I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 4When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 5How do I create name badges by joining "First Name" and "Last Name" fields together?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 8Can I directly operate my printer from a self-developed application software and print a label?
- 9Printing is not possible. (USB connection)
- 10I can no longer print from my computer, even though I was able to print previously.
- 11How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 12How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13How to delete the registry information and files related to the printer driver
- 14How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 15How do I change the style to italics?
- 16How do I clear the current format settings and/or the text on the display?
- 17How do I print vertical text? (P-touch Editor 5.x for Windows)
- 18What type of fonts can I use?
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 21How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 22When I try to print a label, it comes out blank. (for Mac)
- 23My label is not cut automatically after printed.
- 24How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 25How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 26P-touch Editor crashes when I open it on my Mac.
- 27My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 28How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 29The fabric tape became detached after washing.
- 30I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 31What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 32How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 33How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 34The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 35Printing is not possible. (P-touch Editor 5.0 for Mac)
- 36How do I reset the machine to the default settings?
- 37P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 38How do I use a template? (P-touch Editor 5.1 for Mac)
- 39Error messages do not appear when using the USB connection of my printer.
- 40Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 41How do I print multiple lines and how many lines can I print?
- 42How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 43Can my printer use TZ/TZe tapes?
- 44I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 45How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 46The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 47How do I uninstall the printer driver?
- 48I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 49How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 50How to identify your Operating System (OS) for Windows or Mac