FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 8How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 11What type of fonts can I use?
- 12How do I print vertically?
- 13How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 14When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 15How do I reset the machine to the default settings?
- 16How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 17How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 18Can I directly operate my printer from a self-developed application software and print a label?
- 19How to identify your Operating System (OS) for Windows or Mac
- 20How do I clear the current format settings and/or the text on the display?
- 21How to use Numbering function
- 22How do I stop printing immediately?
- 23The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 24(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26I want to clear all saved label files.
- 27My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 28"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 31The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 32(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 33How do I make a label with a barcode?
- 34How do I change the style to italics?
- 35How do I type accented characters?
- 36The driver downloaded from the website cannot be installed.
- 37I can no longer print from my computer, even though I was able to print previously.
- 38I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 39How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 40I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 41Can my printer use TZ/TZe tapes?
- 42Where can I find my Brother printer's serial number?
- 43How to open the Devices and Printers window
- 44Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 47How do I create name badges by joining "First Name" and "Last Name" fields together?
- 48How do I type symbols?
- 49How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 50Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).