FAQs & Troubleshooting
Latest |
34 Results
- 117/09/2024How do I uninstall the printer driver?
- 223/07/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 330/05/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 418/10/2023How to open the Devices and Printers window
- 518/10/2023How to identify your Operating System (OS) for Windows or Mac
- 618/10/2023Printing is not possible. (USB connection)
- 712/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 818/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 931/03/2022How to delete the registry information and files related to the printer driver
- 1028/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1213/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 1323/12/2020When I press the print key, the power turns off.
- 1406/11/2020Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 1530/10/2020How do I print the inserted image maintaining its original size?
- 1630/10/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 1713/10/2020How to use the Sequential Numbering function
- 1825/08/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 1912/06/2020The tape got jammed or stuck in the printer.
- 2003/06/2020When I try to use the database function, an application error occurs.
- 2123/04/2020What type of barcodes can be printed with the P-touch machine?
- 2231/03/2020The fabric tape became detached after washing.
- 2327/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2410/03/2020How do I change the size of characters?
- 2511/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 2612/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 2729/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 2816/08/2018Can my printer use TZ/TZe tapes?
- 2931/07/2018Why doesn't my machine turn on when Power key is pressed?
- 3022/12/2017The top and base layers of the laminated tape are misaligned.
- 3131/05/2016Why does my machine display "CUTTER ERROR!" or "Cutter Pressed"?
- 3207/04/2015Why do stripes appear on my label?
- 3306/01/2015Error messages do not appear when using the USB connection of my printer.
- 3409/08/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?