FAQs & Troubleshooting
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- 1Where can I find my Brother printer's serial number?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 6How is the print head cleaning cassette used?
- 7How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 9I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 10The top and base layers of the laminated tape are misaligned.
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14Power Supply (PT-2430PC)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 17While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 20How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 22The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 23How do I uninstall the printer driver?
- 24(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 25(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 27The LED is flashing. What should I do?
- 28How do I rotate objects? (P-touch Editor Lite)
- 29Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 30My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 31(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 32Printing is not possible. (USB connection)
- 33The printed label contains blank horizontal lines.
- 34Can my printer use TZ/TZe tapes?
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36How to open the Devices and Printers window
- 37Can I directly operate my printer from a self-developed application software and print a label?
- 38Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 39How to delete the registry information and files related to the printer driver
- 40How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 41P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 42How do I start P-touch Editor Lite when connecting the printer to my computer?
- 43How do I install a tape cassette?
- 44(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 45How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 46What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 47How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 48How do I print vertical text? (P-touch Editor 5.x for Windows)
- 49How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 50How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)