FAQs & Troubleshooting
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91 Results
- 1How do I type an uppercase letter?
- 2How do I add a new line?
- 3(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 4How do I clear the display?
- 5Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 6The label is not cut automatically. Why?
- 7I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11The top and base layers of the laminated tape are misaligned.
- 12When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 13How do I print vertically?
- 14How do I change the size of the characters?
- 15How do I create name badges by joining "First Name" and "Last Name" fields together?
- 16The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 19How to open the Devices and Printers window
- 20How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 21Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 22The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 23How do I type accented characters?
- 24Why doesn't my machine turn on when Power key is pressed?
- 25Where can I find my Brother printer's serial number?
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27How to use the Sequential Numbering function
- 28Printing is not possible. (USB connection)
- 29Error messages do not appear when using the USB connection of my printer.
- 30"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 31The fabric tape became detached after washing.
- 32Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 33The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 34The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 35How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 36How to identify your Operating System (OS) for Windows or Mac
- 37How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 38When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 39How do I type symbols?
- 40The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 41How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 42How do I reset the machine to the default settings?
- 43My printer has suddenly stopped printing.
- 44Why do stripes appear on my label?
- 45I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47The printed label contains blank horizontal lines.
- 48Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 49How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 50(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
