FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3How to delete the registry information and files related to the printer driver
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 6I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 9The tape got jammed or stuck in the printer.
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11When I try to use the database function, an application error occurs.
- 12Even if the battery has lost all its charge, can I still use the PT-18R?
- 13The printed label contains blank horizontal lines.
- 14How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 15How to open the Devices and Printers window
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 22How to use the Sequential Numbering function
- 23How do I stop printing immediately?
- 24I can no longer print from my computer, even though I was able to print previously.
- 25(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 27My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 28(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 30The fabric tape became detached after washing.
- 31Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 32How do I uninstall the printer driver?
- 33How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 34(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 35How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 36How do I print the inserted image maintaining its original size?
- 37How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 38Why do stripes appear on my label?
- 39Where can I find my Brother printer's serial number?
- 40Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 41What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 42(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 43I connected multiple printers of the same model to one computer but can only print from one of them.
- 44How to use a 9/64" (3.5 mm) wide tape
- 45Printing is not possible. (USB connection)
- 46Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 47Can my printer use TZ/TZe tapes?
- 48Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 49Can I directly operate my printer from a self-developed application software and print a label?
- 50I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)