FAQs & Troubleshooting
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67 Results
- 1How do I transfer label or slip templates?
- 2How do I type an uppercase letter?
- 3Printing is not possible. (USB connection)
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7What type of barcodes can be printed with the P-touch machine?
- 8Where can I find my Brother printer's serial number?
- 9Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 10When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 11How do I change the size of characters?
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13How to use a 9/64" (3.5 mm) wide tape
- 14How to open the Devices and Printers window
- 15Can I directly operate my printer from a self-developed application software and print a label?
- 16The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 17The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 21How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 22The fabric tape became detached after washing.
- 23How to identify your Operating System (OS) for Windows or Mac
- 24I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 25How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 27How do I uninstall the printer driver?
- 28What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 29How do I create name badges by joining "First Name" and "Last Name" fields together?
- 30How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31Can my printer use TZ/TZe tapes?
- 32Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 33I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 34How do I print vertical text? (P-touch Editor 5.x for Windows)
- 35How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 36How do I print the inserted image maintaining its original size?
- 37How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 38When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 39Why doesn't my machine turn on when Power key is pressed?
- 40When I press the print key, the power turns off.
- 41How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 44How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 45How do I transfer templates or other data from the computer to the printer?
- 46How to use the Sequential Numbering function
- 47Why do stripes appear on my label?
- 48The tape got jammed or stuck in the printer.
- 49Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 50The printing date/time is not printed. (P-touch Editor 5.x for Windows)