FAQs & Troubleshooting
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215 Results
- 1Open LBX files created in P-touch Editor in Pro Label Tool
- 2How do I connect the printer to my computer via Wi-Fi® using an access point?
- 3Installing the software
- 4How can I connect my printer wirelessly?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6I cannot print using FLe tape and get an error message.
- 7I cannot print after updating the firmware or font data.
- 8When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 9Where can I find the IP addresses of my computer and the printer?
- 10Can I apply device setting changes to another printer?
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 13How to install the rechargeable Li-ion battery (optional)
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 16I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 17Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 18I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 19What Android™ mobile application can I use?
- 20I cannot connect my machine to the wireless network.
- 21How do I transfer label templates with P-touch Transfer Express?
- 22P-touch Editor crashes when I open it on my Mac.
- 23When printing from an application, the application's "Collate" setting does not work correctly.
- 24Using the Device Settings (for Windows)
- 25(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 27I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 28(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29What iOS mobile application can I use?
- 30P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 31How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 32Using the Printer Setting Tool (for Mac)
- 33How can I connect the printer to my mobile device?
- 34Where can I find the printer's network settings, such as IP address?
- 35Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 36I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 37Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 38Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40Power Supply
- 41How to identify your Operating System (OS) for Windows or Mac
- 42How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 43I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 44Print free-length labels with the set length (Linux®)
- 45How to create serialized labels (Pro Label Tool)
- 46The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 47High resolution or high speed printing was specified, but an error occurred and printing could not be completed.
- 48Can I change the barcode settings like barocde size? (iPrint&Label)
- 49I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)