FAQs & Troubleshooting
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348 Results
- 1Replace Drum
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3(Video) Replace the Toner Cartridge
- 4(Video) Paper is Jammed in the Back of the Machine
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Set up your Brother machine
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8The printer status is Offline or Paused.
- 9Black lines down the page
- 10Image skewed
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12(Video) Cannot Detect
- 13Use voice mail on the same line as my Brother machine.
- 14I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16(Video) Load an Envelope (Manual Feed Slot)
- 17Send a Fax at a Specified Time (Delayed Fax)
- 18Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 19What is Toner Continue Mode?
- 20No Toner
- 21(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 23(Video) Clean the Drum Unit Using Drum Dot Print
- 24(Video) Manual Feed
- 25Curled or wavy
- 26Reset the Network Settings to the Factory Settings
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Check the remaining ink or toner level (Linux)
- 29Forward Incoming Faxes to Another Machine
- 30(Video) Save Scanned Data to a Folder as a PDF File
- 31I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 32Check and Cancel a Pending Fax
- 33(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 34Adjust the Machine's Volume
- 35I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 36(Video) Load Paper in the Paper Tray
- 37(Video) Unpack your Brother machine and install the toner cartridge
- 38I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 39Set the F/T Ring Time (Fast Double-ring)
- 40Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 41(Video) Reset Your Brother Machine
- 42(Video) Print the Network Configuration Report
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44I cannot find some options in the Print dialog box (macOS 11 or later)
- 45Add your Brother machine with AirPrint (macOS)
- 46(Video) Set up a Brother machine and your mobile device on a wireless network
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48Dial Restriction for Fax sending.
- 49Send an Email Securely Using SSL/TLS
- 50Send an Email with User Authentication