FAQs & Troubleshooting
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191 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace Toner
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Curled or wavy
- 6Delete print jobs from the print queue.
- 7I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8What is Toner Continue Mode?
- 9Print on envelopes, labels, or thick paper from the manual feed slot.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11How to identify your Operating System (OS).
- 12Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 13Replace Drum
- 14I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 15Combine multiple scanned documents into a single file with PaperPort™
- 16TONER ENDED
- 17Scan multiple pages into one file instead of each scan being saved as a separate file.
- 18Jam Tray (With Video Instructions)
- 19What driver package format is supported by my Linux distribution?
- 20Windows 10 Support Information
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22(Video) Set up your Brother machine
- 23(Video) Connect telephone line and power cords
- 24I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 25Scan a document and e-mail it as an attachment. (For Windows)
- 26Can I print from or scan to Android™ Smartphone?
- 27Smudges on printed pages (Poor fixing)
- 28White spots or black spots at 94 mm (3.7 in.) intervals
- 29Drum End Soon
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31Faint
- 32Ghost
- 33Black lines down the page
- 34To install the printer driver easily using a tool. (Linux)
- 35Scan a text document and convert it into a text file (For Windows)
- 36Scan a document in Windows 8 and Windows 10.
- 37I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39The downloaded driver's name is different from my machine's name. (Linux)
- 40I installed scan-key-tool, but it does not work. (Linux)
- 41I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 42Scan a document using Brother iPrint&Scan. (macOS only)
- 43(Video) Update the Driver or Firmware for your Brother machine
- 44I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 45Install PaperPort™ 12SE / 14SE (Windows)
- 46Load paper in the paper tray
- 47When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 48Print both sides of paper or a booklet automatically
- 49Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 50Manual Feed