FAQs & Troubleshooting
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374 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2One or more of my colors are not printing (blank).
- 3Paper Jam
- 4How do I load paper?
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7Printer Locked
- 8Document Jam
- 9What is Brother iPrint&Scan?
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Low Temperature
- 13What driver package format is supported by my Linux distribution?
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Replace Ink
- 16Ink Low
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19I cannot start ControlCenter4.
- 20I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 21Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 22Ink Absorber Full
- 23High Temperature
- 24How do I know which side up my photo paper should be in the tray?
- 25Unable to Print XX
- 26No Paper Fed
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 30Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 31Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 32Unable to Print 7X
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34No Ink Cartridge
- 35Cover is Open
- 36Improve poor print quality.
- 37My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 40I still receive the error message "Paper Jam" after I removed the jammed paper.
- 41How do I load envelopes into my machine?
- 42I cannot print using my Brother machine on a wireless network (Windows)
- 43When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 44Protect your Brother machine against unauthorised access over the network
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47How to identify your Operating System (OS).
- 48Out of Fax Memory
- 49Unable to Scan AX
- 50Unable to Print 5X
