FAQs & Troubleshooting
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149 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Drum End Soon
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3Document Jam
- 4I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6The printer status is Offline or Paused.
- 7Manual Feed
- 8(Video) Paper is Jammed in the Back of the Machine
- 9(Video) Paper is Jammed inside the Machine
- 10(Video) Paper is Jammed in the Paper Tray
- 11Cartridge Error
- 122-sided Disable or 2-sided Disabled
- 13Size Error DX or Size Error 2-sided
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15I cannot print full-page photos or images using Email Print.
- 16(Video) Document is Jammed under the Document Cover
- 17Cannot Detect
- 18Poor fixing
- 19Media Type Mismatch or Media Mismatch
- 20Cannot Scan ##
- 21Change the printer driver settings (Windows)
- 22Cannot Print ##
- 23Self-Diagnostic
- 24Toner Ended
- 25What is the default password for my BRAdmin or Web Based Management?
- 26Toner Low or Prepare New Toner Cartridge
- 27Drum !
- 28Out of Memory
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30Configure and use the Scan Key Tool (Linux)
- 31Configure and use PC-FAX (CUPS) (Linux)
- 32Where can I download Brother iPrint&Scan application for Mac?
- 33The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 36(Video) Document is Jammed in the Top of the ADF Unit
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Discover the MAC address of the Brother network card
- 39Set up your Brother machine on a wireless network (Windows/macOS)
- 40Important points you need to confirm before configuring your Brother machine for a wireless network.
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 42Toner specks
- 43Uninstall the Brother Software and Drivers (Windows)
- 44The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 45How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47I cannot print on a wireless (Wi-Fi) network (Windows)
- 48Enable the Brother machine's network interface.
- 49Protect your Brother machine against unauthorised access over the network
- 50What is the difference between the toner cartridge and the drum unit?