FAQs & Troubleshooting
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197 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2(Video) When I print many continuous labels, part of the label data is printed twice.
- 3(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 4(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 5Where can I download Brother iPrint&Label? (iPrint&Label)
- 6What Android™ mobile application can I use?
- 7When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8How do I transfer label templates with P-touch Transfer Express?
- 9(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 10The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 11How do I transfer label or slip templates?
- 12When I print many continuous labels, part of the label data is printed twice.
- 13How to identify your Operating System (OS) for Windows or Mac
- 14P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 15Printing is not possible. (USB connection)
- 16Installing the LPR driver and CUPS wrapper driver (Linux®)
- 17The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 18(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 19How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 21How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 22(Video) Small characters or thin lines are printed faintly.
- 23What iOS mobile application can I use?
- 24How to identify the printer's firmware version
- 25The paper settings specified from the server computer are not reflected on the client computer.
- 26How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 27(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 28(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 29How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 30How do I install/change the label roll?
- 31Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 32My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 33Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 34When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 35How to open the Devices and Printers window
- 36Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 37Small characters or thin lines are printed faintly.
- 38Can I create a label with time&date? (iPrint&Label)
- 39What is the compatible barcode protocol? (iPrint&Label)
- 40Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 41Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 42(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 43What is the Label List? (P-touch Editor 5.x for Windows)
- 44How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 45How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 46How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 47Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49What do the indicator lights mean?
- 50How do I reset network setting?