FAQs & Troubleshooting
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179 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Where can I find my Brother printer's serial number?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How to identify your Operating System (OS) for Windows or Mac
- 5I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 9When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 10Creating a label with GIMP (Linux®)
- 11The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 12The driver downloaded from the website cannot be installed.
- 13P-touch Editor crashes when I open it on my Mac.
- 14When I try to print a label, it comes out blank. (for Mac)
- 15How do I install/change the label roll?
- 16Print free-length labels with the set length (Linux®)
- 17The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 18When I try to use the database function, an application error occurs.
- 19How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 20When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 21The Add-In icon is not displayed in Microsoft Word. What should I do?
- 22Printing is not possible. (USB connection)
- 23I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 24I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 25Labels are jammed in the machine or are not ejected correctly after printing.
- 26I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the QL printer was connected, but the installation does not continue.
- 27Disable or reconfigure SELinux. (Linux®)
- 28How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 29How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 30How do I uninstall the printer driver?
- 31Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 32(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 33The print is horizontally compressed and not shaped correctly.
- 34How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 35Printing is not possible. (P-touch Editor5.3 for Mac)
- 36How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 37The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 38Where can I download the latest P-touch Editor for Mac?
- 39When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 40How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 41Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 42The driver installation finished successfully but I cannot print. (Linux®)
- 43I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 44Large characters are printed incorrectly. (Linux®)
- 45I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 46Installing the LPR driver and CUPS wrapper driver (Linux®)
- 47Some of the print options in OpenOffice do not work. (Linux®)
- 48Can I set a different media width when using an OpenOffice template? (Linux®)
- 49How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50(Video) Small characters or thin lines are printed faintly.