FAQs & Troubleshooting
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215 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace the Toner Cartridge
- 3What is Brother iPrint&Scan?
- 4(Video) Update the Driver or Firmware for your Brother machine
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8Paper is Jammed in the Back of the Machine
- 9Replace Drum
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Paper is Jammed in the 2-sided Tray
- 12Paper is Jammed inside the Machine
- 13Paper is Jammed in the Paper Tray
- 14Install the optional lower tray
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Print on Both Sides of the Paper (Macintosh)
- 17(Video) Set up your Brother machine
- 18(Video) Unpack your Brother machine
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20Jam MP Tray
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23Drum End Soon
- 24Import a Certificate and Private Key
- 25Toner Low or Prepare New Toner Cartridge
- 26Print as a Poster (Windows®)
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29Discover the MAC address of the Brother network card
- 30Drum !
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32I cannot print on a wireless (Wi-Fi) network (Windows)
- 33Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 34Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 35Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 36Media Type Mismatch or Media Mismatch
- 37Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39Size Error DX or Size Error 2-sided
- 40Secure Print (Windows®)
- 41Size mismatch
- 42Update the Driver or Firmware for your Brother machine
- 43I cannot find some options in the Print dialog box (macOS 11 or later)
- 44Add your Brother machine with AirPrint (macOS)
- 45Load and Print Thick Paper Using the Paper Tray
- 46Manage Your Network Machine Securely Using Web Based Management
- 47The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 48What kind of envelopes and labels are recommended for printing?
- 49What is AirPrint?
- 50Print the WLAN Report