FAQs & Troubleshooting
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215 Results
- 1Print the Network Configuration Report
- 2Replace Drum
- 3(Video) Load A4/Letter paper
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5Paper is Jammed inside the Machine
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7What is Brother iPrint&Scan?
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9The printer status is Offline or Paused.
- 10Paper is Jammed in the Paper Tray
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12(Video) Unpack your Brother machine
- 13(Video) Replace the Toner Cartridge
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Discover the MAC address of the Brother network card
- 18Paper is Jammed in the Back of the Machine
- 19Jam MP Tray
- 20What is the default password for my Brother machine?
- 21(Video) Update the Driver or Firmware for your Brother machine
- 22Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 23Size Error DX or Size Error 2-sided
- 24Print on Both Sides of the Paper (Macintosh)
- 25Print on Both Sides of the Paper (Windows®)
- 26Print as a Poster (Windows®)
- 27Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 28(Video) Set up your Brother machine
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 30I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 31Export the Certificate and Private Key
- 32Load and Print Thick Paper and Labels Using the MP Tray
- 33Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34What can happen if the wrong paper is used in your machine.
- 35Restrict changing machine settings for users.
- 36Install the built-in drivers (For Windows 8 and Windows 10)
- 37My printer takes a long time to start printing when using Airprint. (iOS 16)
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Add your Brother machine with AirPrint (macOS)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41What driver package format is supported by my Linux distribution?
- 42Cannot print after a Windows 10 update (June 2020)
- 43Check the remaining ink or toner level (Linux)
- 44I get a TS error when trying to print on a wireless network.
- 45Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 46Send an Email Securely Using SSL TLS
- 47Print Documents Securely Using SSL/TLS
- 48Import a Certificate and Private Key
- 49Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 50(Video) Connect the cord