FAQs & Troubleshooting
Latest |
80 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 107/06/2024Update the Driver or Firmware for your Brother machine (Windows only)
- 231/05/2024I cannot print from my computer via USB.
- 331/05/2024Check the Serial Number
- 408/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 508/02/2024(Video) Paper is Jammed inside the Machine
- 608/02/2024(Video) Paper is Jammed in the Back of the Machine
- 708/02/2024(Video) Paper is Jammed in the Output Paper Tray
- 808/02/2024(Video) Paper is Jammed in the Paper Tray
- 915/01/2024Reset the Drum Counter *
- 1015/01/2024Paper is Jammed in the Paper Tray *
- 1115/01/2024Clean the Corona Wire *
- 1215/01/2024Replace the Drum Unit *
- 1315/01/2024Replace the Toner Cartridge *
- 1415/01/2024Clean the Drum Unit *
- 1515/01/2024Paper is Jammed in the 2-sided Tray *
- 1615/01/2024Paper is Jammed in the Back of the Machine *
- 1715/01/2024Paper is Jammed inside the Machine *
- 1829/09/2023(Video) Load an Envelope (Manual Feed Slot)
- 1929/09/2023LED Patterns and Indications
- 2029/09/2023Ghosting images
- 2122/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2222/09/2023Poor fixing
- 2307/09/2023Wrong Toner
- 2407/09/2023Cannot Print ##
- 2507/09/2023Self-Diagnostic
- 2607/09/20232-sided Disabled
- 2707/09/2023No Toner
- 2806/09/2023Cartridge Error
- 2906/09/2023Toner Ended
- 3006/09/2023Manual Feed
- 3105/09/2023(Video) Set up your Brother machine
- 3204/09/2023Size Error DX
- 3304/09/2023Cannot Detect
- 3401/09/2023Toner Low
- 3501/09/2023Drum !
- 3601/09/2023Drum End Soon
- 3731/08/2023What is the recommended paper?
- 3810/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3920/07/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4020/07/2023Toner specks
- 4120/07/2023Lines across the page
- 4220/07/2023Black lines down the page
- 4306/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4406/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4501/06/2023Delete print jobs from the print queue.
- 4627/03/2023Change the printer driver settings (Windows)
- 4727/03/2023"Offline" appears on the Status Monitor. (Windows)
- 4831/01/2023Out of Memory
- 4919/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 5013/12/2022How to identify your Operating System (OS).