FAQs & Troubleshooting
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80 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the Paper Tray
- 2(Video) Paper is Jammed inside the Machine
- 3(Video) Set up your Brother machine
- 4(Video) Paper is Jammed in the Output Paper Tray
- 5Wrong Toner
- 6Manual Feed
- 7Drum !
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10How to identify your Operating System (OS).
- 11Change the printer driver settings (Windows)
- 12Cannot Print ##
- 13Self-Diagnostic
- 14Cartridge Error
- 152-sided Disabled
- 16(Video) Paper is Jammed in the 2-sided Tray
- 17(Video) Paper is Jammed in the Back of the Machine
- 18Check the Serial Number
- 19I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 20Check the remaining ink or toner level (Linux)
- 21Delete print jobs from the print queue.
- 22I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 23What is Toner Continue Mode?
- 24No Toner
- 25Toner Low
- 26Drum End Soon
- 27Can I use non-Brother or third party supplies with the Brother machine?
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29Update the Driver or Firmware for your Brother machine (Windows only)
- 30"Offline" appears on the Status Monitor. (Windows)
- 31What is the difference between the toner cartridge and the drum unit?
- 32I cannot print from my computer via USB.
- 33Out of Memory
- 34LED Patterns and Indications
- 35I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 36I cannot connect my machine to a Windows 11 computer via USB.
- 37I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39What driver package format is supported by my Linux distribution?
- 40When I print images, the quality is not good (Linux)
- 41My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 42The downloaded driver's name is different from my machine's name. (Linux)
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44Large characters are printed incorrectly. (Linux)
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48I am unable to print from a client PC to a printer on a print server. (Linux)
- 49To install the printer driver easily using a tool. (Linux)
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)