FAQs & Troubleshooting
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159 Results
- 1The print speed is slow.
- 2Delete print jobs from the print queue.
- 3Manual Feed
- 4Drum Error (Drum!)
- 5What is the recommended paper?
- 6Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 7Jam Duplex
- 8Jam Inside
- 9Replace Drum
- 10Out of Memory
- 11Wrinkles or creases
- 12When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 13Install the optional tray unit.
- 14To install the printer driver easily using a tool. (Linux)
- 15Open the Status Monitor
- 16Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18How to identify your Operating System (OS).
- 19I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 20Change the printer driver settings (Windows/macOS)
- 21Fuser Error or Self-Diagnostic
- 22Replace Laser
- 23The printer status is Offline or Paused.
- 24Curled
- 25How can I change the printer settings?
- 26What kind of paper can I use?
- 27Jam Tray 1 or Jam Tray 2
- 28Curled or wavy
- 29What can happen if the wrong paper is used in your machine.
- 30When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 31Replace Toner
- 32Turn the Toner Save mode on or off
- 33What is the difference between the toner cartridge and the drum unit?
- 34Adjust the Brother machine's Sleep Time setting
- 35Uninstall the Brother Software and Drivers (Windows)
- 36I want to print using CUPS while keeping SELinux enabled. (Linux)
- 37"Offline" appears on the Status Monitor.
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39Can I print on transparencies e.g. for overhead projectors?
- 40I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 41Print Unable or Print Unable XX
- 42Cartridge Error
- 43Duplex Disabled
- 44No Toner
- 45No Paper
- 46When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 47Cover is Open
- 48Is my Brother machine compatible with Windows Vista?
- 49In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 50Envelope creases