FAQs & Troubleshooting
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128 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 3What is UPnP and SSDP?
- 4Printouts have wrinkles or creases.
- 5What is the recommended paper?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7Delete print jobs from the print queue.
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9Change the printer driver settings (Windows/macOS)
- 10The paper is skewed when it's printed.
- 11I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 12What is a "Generic PCL Driver"?
- 13Printouts have a curl or wave.
- 14How do I clear paper jams?
- 15Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 16I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 17Does NC-2200w work with Windows Vista?
- 18I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 19Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 20I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 21My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 22The downloaded driver's name is different from my machine's name. (Linux)
- 23I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 24I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 25I want to print using CUPS while keeping SELinux enabled. (Linux)
- 26How to identify your Operating System (OS).
- 27Can I print from or scan to Android™ Smartphone?
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 30When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 31What kind of paper can I use?
- 32Printouts (envelopes) have creases.
- 33White lines appears down the page.
- 34Printouts are with gray background.
- 35What can happen if the wrong paper is used in your machine.
- 36What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 37Can I print using the IPP protocol on Windows XP?
- 38What are the expected yields of the consumables?
- 39How do I factory reset the print server?
- 40How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 41What is the BRAdmin Professional software used for?
- 42The printed letters are slanted, positioned incorrectly.
- 43Vertical black lines appear on the printout.
- 44Paper size settings are unavailable when I print from OpenOffice (Linux)
- 45Print command (LPR) (Linux)
- 46Print command (cupswrapper) (Linux)
- 47I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 48To install the printer driver easily using a tool. (Linux)
- 49Uninstall printer drivers (Linux)
- 50Install the built-in drivers (For Windows 8 and Windows 10)