FAQs & Troubleshooting
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143 Results
- 1PRINT OVERRUN
- 2JAM INSIDE
- 3JAM TRAY 1
- 4REPLACE DRUM
- 5REPLACE TONER
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7MANUAL FEED
- 8MEMORY FULL
- 9I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 10Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11How to identify your Operating System (OS).
- 12FUSER ERROR
- 13DRUM ERROR
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15Print on labels and envelopes from the manual feed slot.
- 16How do I print a Test page?
- 17Can I use AirPrint with my Brother machine?
- 18What is Toner Continue Mode?
- 19TONER ENDED
- 20DRUM STOP
- 21The printer status is Offline or Paused.
- 22NO PAPER T1
- 23Clean the Drum Unit.
- 24TONER LOW
- 25The printer prints unexpectedly or it prints garbage data.
- 26What do the LED indications mean?
- 27Change the length of time the machine will wait until it goes into Sleep Mode.
- 28Clear paper jams.
- 29To install the printer driver easily using a tool. (Linux)
- 30Cooling Down (COOLING DOWN)
- 31JAM REAR
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33Cannot print after a Windows 10 update (June 2020)
- 34I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 35I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 36"Offline" appears on the Status Monitor.
- 37Open the Status Monitor
- 38Delete print jobs from the print queue.
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40What is the difference between the toner cartridge and the drum unit?
- 41CARTRIDGE ERROR
- 42NO TONER
- 43Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 44SIZE ERROR DX
- 45Reprint the last print job. (For Windows users only)
- 46Print a Printer Settings page.
- 47DRUM END SOON
- 48What kind of paper can I use?
- 49Curl or wavy
- 50White lines down the page