FAQs & Troubleshooting
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149 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 4The printer status is Offline or Paused.
- 5When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 6The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 7What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 8How can I change the printer settings?
- 9How can I activate/deactivate the Toner Save Mode?
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 12The printer prints unexpectedly or it prints garbage.
- 13Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 14What is a "Generic PCL Driver"?
- 15Can I print from DOS applications?
- 16What are the expected yields of the consumables?
- 17The printed letters are slanted, positioned incorrectly.
- 18Protect your Brother machine against unauthorised access over the network
- 19Delete print jobs from the print queue.
- 20The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22Change the printer driver settings (Windows/macOS)
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24Does NC-2200w work with Windows Vista?
- 25Printouts have a curl or wave.
- 26Printouts have wrinkles or creases.
- 27I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 28Can I print using the IPP protocol on Windows XP?
- 29Cannot print after a Windows 10 update (June 2020)
- 30The paper is skewed when it's printed.
- 31What kind of paper can I use?
- 32What is the BRAdmin Professional software used for?
- 33How do I change the print server password?
- 34The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 35In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 36White lines appears down the page.
- 37What is APIPA?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39What driver package format is supported by my Linux distribution?
- 40I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 41How to identify your Operating System (OS).
- 42Uninstall the drivers. (Mac OS X 10.5)
- 43I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45What can happen if the wrong paper is used in your machine.
- 46What is the recommended paper?
- 47White spots appear in areas of dense black printing.
- 48Output sheets are completely black.
- 49I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 50Print command (LPR) (Linux)