FAQs & Troubleshooting
![]() |
Popular |
131 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 5When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 6Can I print from or scan to Android™ Smartphone?
- 7Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 8Does NC-2200w work with Windows Vista?
- 9I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 10The paper is skewed when it's printed.
- 11The printer prints unexpectedly or it prints garbage.
- 12I cannot print from my computer via USB.
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 14The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 15Printouts have a curl or wave.
- 16How can I activate/deactivate the Toner Save Mode?
- 17The printed letters are slanted, positioned incorrectly.
- 18How do I print a Test page?
- 19Change the printer driver settings (Windows/macOS)
- 20When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 21What kind of paper can I use?
- 22Printouts have wrinkles or creases.
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 25What do the LED indications mean?
- 26What is the printable area per page?
- 27I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 28Cannot print after a Windows 10 update (June 2020)
- 29I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 30Delete print jobs from the print queue.
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32The printer status is Offline or Paused.
- 33The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 34Lines appears across the page.
- 35How can I clean the corona wire of the drum unit?
- 36What can happen if the wrong paper is used in your machine.
- 37Replace the toner cartridge
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39How can I install the Web BRAdmin on Windows Server 2003?
- 40The printer does not feed paper from the manual feed slot.
- 41Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 42What driver package format is supported by my Linux distribution?
- 43Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 44I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 45How to identify your Operating System (OS).
- 46Can I print from and scan to iPhone, iPod touch and iPad?
- 47I cannot print from my computer via network. (For Windows)
- 48What is the recommended paper?
- 49White spots appear in areas of dense black printing.
- 50The downloaded driver's name is different from my machine's name. (Linux)