FAQs & Troubleshooting
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153 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 3Cannot print after a Windows 10 update (June 2020)
- 4Delete print jobs from the print queue.
- 5I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 6Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 7Open the Control Panel (For Windows)
- 8Functions supported in the Windows 7 built-in drivers
- 9All print jobs are aborted and nothing is printed. (Linux)
- 10Pre-Required Procedures (Linux)
- 11Install the built-in drivers (For Windows 8 and Windows 10)
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13I cannot print from my computer via USB.
- 14Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 15How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 16Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 17The machine does not print anything.
- 18What kind of paper can I use?
- 19Printouts have a curl or wave.
- 20I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 21I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 22What is the difference between the toner cartridge and the drum unit?
- 23What is the Network Shared printing?
- 24I updated the Web BRAdmin and cannot enable the logging function.
- 25I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 26I cannot install the driver when using the Driver Install Tool. (Linux)
- 27What driver package format is supported by my Linux distribution?
- 28Paper size settings are unavailable when I print from OpenOffice (Linux)
- 29The downloaded driver's name is different from my machine's name. (Linux)
- 30Large characters are printed incorrectly. (Linux)
- 31Print command (cupswrapper) (Linux)
- 32I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 33I am unable to print from a client PC to a printer on a print server. (Linux)
- 34I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 35Uninstall printer drivers (Linux)
- 36How to identify your Operating System (OS).
- 37Can I print from or scan to Android™ Smartphone?
- 38Change the printer driver settings (Windows/macOS)
- 39The printer status is Offline or Paused.
- 40Why are the alarm and data lights on?
- 41The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 42How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 43How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 44How do I check the driver version on a Mac®?
- 45How do I turn off the Status Monitor using the USB port?
- 46How can I install the Web BRAdmin on Windows Server 2003?
- 47The printer prints unexpectedly or it prints garbage.
- 48Uninstall the drivers. (Mac OS X 10.5)
- 49I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 50Can I print from DOS applications?