FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 3Basic procedure to sew stitches
- 4Fabric puckers
- 5Stitches are skipped
- 6How to use the foot controller with the machine
- 7Touch panel is malfunctioning.
- 8Tips for sewing thick fabrics
- 9How to adjust the thread tension
- 10The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 11Combination of fabric, thread and needle
- 12The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 13How do I thread the machine (Threading the upper thread)?
- 14Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 15How do I remove or attach the Embroidery foot ?
- 16How to sew reverse stitches or reinforcement stitches
- 17How do I adjust a stitch width or length?
- 18How do I wind the bobbin?
- 19How do I adjust thread tension for embroidering?
- 20Data cannot be saved to the machine
- 21How do I retrieve embroidery patterns saved in the machine's memory or a USB flash drive?
- 22Tips for getting better embroidery results
- 23How do I hoop the fabric in the embroidery frame?
- 24How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 25How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 26How to link accounts
- 27"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 28"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 29Tips for sewing thin fabrics
- 30How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 31How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 32How do I clean the race?
- 33Embroidery
- 34How to use the memory function to save embroidery patterns
- 35How do I set the bobbin?
- 36Data cannot be saved to a USB flash drive
- 37How to change the needle stop position
- 38How to use the Binding Buttonhole Foot 2. (Optional accessory : SA111 / F084) [Video instructions]
- 39"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 40How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 41How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 42How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 43How to update your machine software by downloading the update file directly to your machine using a wireless network
- 44How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 45The bobbin thread cannot be pulled up.
- 46A broken needle has fallen into the machine.
- 47How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 48When the thread became tangled under the bobbin winder seat
- 49How do I attach or remove the embroidery frame ?
- 50How do I remove or attach the presser foot ?