FAQs & Troubleshooting
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101 Results
- 1Touch panel is malfunctioning.
- 2How do I hoop the fabric in the embroidery frame?
- 3The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 4How do I attach or remove the embroidery frame ?
- 5How do I remove or attach the Embroidery foot ?
- 6Tutorial videos on how to use the machine [Video instructions]
- 7How do I set the bobbin?
- 8Data cannot be saved to a USB flash drive
- 9The pattern transferred from the Artspira app does not appear on the screen of the machine
- 10About the contents and data treated by Artspira app
- 11The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 12How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 13How do I adjust the sensitivity of the operation keys?
- 14M5612301 appears on the Artspira app screen.
- 15How to link accounts
- 16How to disconnect the machine from Artspira using the Artspira app
- 17How to connect your machine and transfer data to Artspira
- 18The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 19"F03" appears on the LCD. What does it mean?
- 20"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 21How do I thread the machine (Threading the upper thread)?
- 22"USB media error" message appears on the LCD. What does it mean?
- 23Data cannot be saved to the machine
- 24[Embroidery machine users] How to retrieve the data transferred from Artspira
- 25There is no machine that can be transferred
- 26How to stop "Send usage information to help improve Brother products and services"
- 27List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 28M5622201 appears on the Artspira app screen.
- 29M4341001 appears on the Artspira app screen.
- 30M4210001 appears on the Artspira app screen.
- 31M3124301 appears on the Artspira app screen.
- 32M2513631 appears on the Artspira app screen.
- 33M2102501 appears on the Artspira app screen.
- 34How to change the needle stop position
- 35"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 36Bobbin thread breaks
- 37Fabric puckers
- 38Stitches are skipped
- 39"F04" appears on the LCD. What does it mean?
- 40"F02" appears on the LCD. What does it mean?
- 41"Not enough available memory to save." message appears on the LCD. What does it mean?
- 42"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 43"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 44How do I clean the race?
- 45"Preventive maintenance is recommended." ppears on the LCD.
- 46Embroidery
- 47I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 48After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 49How to disconnect a machine from Artspira using the machine
- 50M6331001 appears on the Artspira app screen.