FAQs & Troubleshooting
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328 Results
- 1Mat and Material Combinations
- 2Mat and Cutting Blade Combinations
- 3About Blade Extension, Cutting Pressure and Mat
- 4The mat or the material catches on a feed roller during cutting/drawing.
- 5Downloading Optional Design Pattern Collection
- 6The mat is fed in at an angle and is not fed during cutting / drawing.
- 7Universal Pen Holder [Video]
- 8How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 9What should I do if the adjustment of the scanning and cutting positions failed?
- 10What should I do if I want to change the initial setting (position adjustment) for region embossing?
- 11E12002 appears on the computer screen.
- 12How do I recall a saved data from the machine's memory or USB flash drive?
- 13I cannot transfer the created/edited data to CanvasWorkspace (Web) or the machine wirelessly. What should I do?
- 14Adjusting the Blade Extension
- 15The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 16How to register Your Machine with CanvasWorkspace
- 17Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 18How can pens smaller than 9.6 mm be used with the universal pen holder?
- 19What should I do if the scanned and cut positions are misaligned?
- 20"The data cannot be saved." message appearing on the LCD. What does it mean?
- 21"The data cannot be deleted." message appearing on the LCD. What does it mean?
- 22E11010 appears on the computer screen.
- 23Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 24ErrS51 appears on the computer screen.
- 25ErrS06 appears on the computer screen.
- 26The Pattern for Paper Piercing or The Paper Piercing Menu Is Not Displayed.
- 27What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pen Holder"?
- 28Can rough material be cut?
- 29How to Import My Project to CanvasWorkspace [Video]
- 30How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 31N12001 appears on the computer screen.
- 32E94005 appears on the computer screen.
- 33E01003 appears on the computer screen.
- 34E00010 appears on the computer screen.
- 35E00005 appears on the computer screen.
- 36E00002 appears on the computer screen.
- 37Advanced Functions and Optional Accessories [Video instructions]
- 38Cutting/Drawing by Tracing an Image
- 39E00001 appears on the computer screen.
- 40How to trace the inside edge of the image on Enhanced Image Tracing function. [Video]
- 41How to use Enhanced Image Tracing function via Tablet. [Video]
- 42Merging the outlines of multiple patterns (Welding) [Video]
- 43Cutting Appliqué Pieces with PES File for Machine Appliqué [Video]
- 4424inch Scanning Function [Video]
- 45How to connect my machine to a wireless network [Video]
- 46How can I transfer the created/edited data between CanvasWorkspace and my machine via a wireless network?
- 47How to find the SSID (Network Name) and Network Key (Password)
- 48I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?
- 49How long will the mat last?
- 50"There are some patterns which cannot add seam allowance." message appearing on the LCD. What does it mean?