FAQs & Troubleshooting
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120 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Where can I find my Brother printer's serial number?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How do I type symbols?
- 6How to install Brother software on a computer not connected to the Internet
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8I get an error message and cannot update the firmware. (Windows 10 or later)
- 9How do I print multiple lines and how many lines can I print?
- 10The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 11(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 12Label files saved previously are now empty.
- 13The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15How do I eliminate the margin from the start or end of my label when printing?
- 16(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 17The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 18I cannot read the display clearly (the screen is too light or dark).
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 22How do I initialize and clear the printer to factory default settings?
- 23Printing is not possible. (USB connection)
- 24P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 25How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 26The tape got jammed or stuck in the printer.
- 27Which brands of Ni-MH rechargeable batteries do you recommend?
- 28"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30The fabric tape became detached after washing.
- 31I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 32How to identify your Operating System (OS) for Windows or Mac
- 33How do I change the Language setting of the printer?
- 34How do I type accented characters?
- 35How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36The display remains blank after the power is turned on.
- 37The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 38How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39How to open the Devices and Printers window
- 40The screen ‘locks’, or the printer does not respond normally.
- 41Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 42Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 43How do I change the style to italics?
- 44How do I change the size of characters?
- 45How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47When I make a label with barcode, the error message "Check # of Digits Entered !" appears on the LCD.
- 48P-touch Editor crashes when I open it on my Mac.
- 49I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 50Can my printer use TZ/TZe tapes?