FAQs & Troubleshooting
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348 Results
- 25117/10/2018Important points you need to confirm before configuring your Brother machine for a wireless network.
- 25217/10/2018Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 25317/10/2018Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 25420/09/2018The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 25506/08/2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 25617/07/2018Poor fixing
- 25717/07/2018Toner specks
- 25817/07/2018Print on envelopes, labels, or thick paper from the manual feed slot.
- 25917/07/2018White lines across the page
- 26013/07/2018Ghosting images
- 26113/07/2018Hollow print
- 26208/06/2018I am having a issue receiving faxes.
- 26325/05/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 26424/05/2018Set Telephone Line Compatibility for Interference and VoIP Systems
- 26524/05/2018Set up a Scan to FTP Profile
- 26624/05/2018Confirm the results about faxes that I sent and received.
- 26724/05/2018Print a Fax Stored in the Machine's Memory
- 26824/05/2018What is the recommended paper?
- 26923/05/2018What is Brother iPrint&Scan?
- 27023/05/2018Faint
- 27127/04/2018Envelope creases
- 27214/02/2018Manage Your Network Machine Securely Using Web Based Management
- 27301/02/2018Set up a Brother machine and your mobile device on a wireless network
- 27426/01/2018Reset the Drum Counter
- 27518/01/2018Check the firmware version.
- 27612/01/2018Configure Email Sending Using Web Based Management
- 27705/01/2018Create a Self-signed Certificate
- 27827/12/2017(Video) Set up your Brother machine
- 27927/12/2017Connect the telephone line and power cord
- 28025/12/2017Export the Self-signed Certificate
- 28122/12/2017Import the Self-signed Certificate
- 28218/12/2017Export a CA Certificate
- 28318/12/2017Import a CA Certificate
- 28414/12/2017I cannot scan via USB. (macOS)
- 28514/12/2017Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28627/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 28712/10/2017Where can I find my Brother machine's serial number?
- 28829/09/2017Wrong Toner
- 28908/09/2017What is AirPrint?
- 29008/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 29113/06/2017Combine multiple scanned documents into a single file with PaperPort™
- 29224/11/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 29317/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29417/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29517/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29615/07/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 29701/06/2016I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 29825/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 29925/03/2016What kind of envelopes and labels are recommended for printing?
- 30025/03/2016Possible solutions for print quality issues