FAQs & Troubleshooting
Latest |
391 Results
- 15125/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 15225/03/2016Windows 10 Support Information
- 15325/03/2016Combine multiple scanned documents into a single file with PaperPort™
- 15425/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15525/03/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 15625/03/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 15725/03/2016The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 15825/03/2016Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 15925/03/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 16025/03/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 16125/03/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 16225/03/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 16325/03/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 16425/03/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 16525/03/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16625/03/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 16725/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 16825/03/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 16925/03/2016What is the Network Shared printing?
- 17025/03/2016Discover the MAC address of the Brother network card
- 17125/03/2016Can I print from or scan to Android™ Smartphone?
- 17225/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 17324/03/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 17424/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 17524/03/2016Is my Brother machine compatible with third party print servers?
- 17624/03/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 17724/03/2016I cannot scan via USB. (Mac OS X)
- 17824/03/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 17924/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 18024/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 18124/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 18224/03/2016Scan a document in Mac OS X 10.7.
- 18324/03/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 18423/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 18523/03/2016What is the BRAdmin Professional software used for?
- 18618/11/2015On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 18703/09/2015Install BookScan & Whiteboard Suite onto Windows 10.
- 18825/08/2015What type(s) of connections can I use with my Brother machine and a wireless network?
- 18910/07/2015Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 19026/05/2015Printing result in Windows Photo Viewer is light.
- 19115/05/2015Set the date and time
- 19228/04/2015Print the received faxes that are stored in memory.
- 19328/04/2015Unable to Scan AX
- 19406/04/2015Is my Brother machine compatible with Windows Vista?
- 19517/12/2014Can I still receive a fax if I accidentally answer it on an extension or external telephone?
- 19616/12/2014How many times will my Brother machine automatically redial a number?
- 19715/12/2014When scanning a document to be copied or faxed, the LCD shows "Out of Memory."
- 19827/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 19925/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 20020/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)