FAQs & Troubleshooting
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348 Results
- 151In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 152Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 153When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 154Where can I find my Brother machine's serial number?
- 155Curled or wavy
- 156What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 157Why doesn't the machine answer when receiving a call?
- 158When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 159When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 160Prevent public users from changing the settings of my Brother machine.
- 161Reset the network settings to the factory default
- 162What is the recommended paper?
- 163My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 164Configure and use the Scan Key Tool (Linux)
- 165Where can I download Brother iPrint&Scan application for Mac?
- 166Paper size settings are unavailable when I print from OpenOffice (Linux)
- 167My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 168The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 169How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 170Print command (cupswrapper) (Linux)
- 171All print jobs are aborted and nothing is printed. (Linux)
- 172I am unable to print from a client PC to a printer on a print server. (Linux)
- 173To install the printer driver easily using a tool. (Linux)
- 174I get a TS error when trying to print on a wireless network.
- 175When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 176Open the Status Monitor
- 177Install the built-in drivers (For Windows 8 and Windows 10)
- 178Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 179Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 180I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 181I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 182Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 183Scan a document and e-mail it as an attachment. (For Windows)
- 184Scan a document and e-mail it as an attachment (For Macintosh)
- 185Change or delete an existing One Touch or Speed Dial number. (For users who installed the Internet fax feature into their Brother machines.)
- 186What is the Network Shared printing?
- 187Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 188Send a PC-FAX
- 189When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 190Is my Brother machine compatible with third party print servers?
- 191I updated the Web BRAdmin and cannot enable the logging function.
- 192Clean the drum unit
- 193Is there a Brother machine which is compatible with Mac Airport stations?
- 194Scan a document in Mac OS X 10.7.
- 195Scan a document in Mac OS X 10.6.
- 196After I installed Sun JavaVM, some applications will not work correctly.
- 197Clear the "Scanner Locked" error message.
- 198I am experiencing problems sending a fax.
- 199How do I program the date and time?
- 200Clean the scanner to improve the copy or fax quality.