FAQs & Troubleshooting
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283 Results
- 151How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 152My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?
- 153I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 154I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 155I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 156The ink bleeds and the letters look fuzzy on my printed documents. What can I do?
- 157I cannot feed the paper from the Photo Paper Tray.
- 158How do I start ControlCenter3?
- 159When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 160Scan a document from a Windows Vista application
- 161When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 162What kind of Media Adapter can I use?
- 163When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 164Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 165What is Distinctive Ring and how do I program it?
- 166When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 167What does "COMM.ERROR" on the LCD display mean?
- 168I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 169I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 170I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 171I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 172I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 173The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 174When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 175How do I factory reset the print server?
- 176When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 177My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 178Why can't I print when an ink cartridge is empty?
- 179I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 180I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 181I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 182I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 183I cannot install the driver when using the Driver Install Tool. (Linux)
- 184Configure and use PC-FAX (CUPS) (Linux)
- 185Configure and use the Scan Key Tool (Linux)
- 186Scan using XSane or GIMP (Linux)
- 187My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 188Print command (LPR) (Linux)
- 189When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 190I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 191When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 192Delete a network scanner entry. (Linux)
- 193Uninstall the scanner driver. (Linux)
- 194Configure scan settings without administrator privileges (Linux)
- 195I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 196All print jobs are aborted and nothing is printed. (Linux)
- 197I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 198I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 199To install the printer driver easily using a tool. (Linux)
- 200I want to print using CUPS while keeping SELinux enabled. (Linux)