FAQs & Troubleshooting
Latest |
174 Results
- 10110/05/2013How do I clean the corona wire?
- 10209/05/2013How do I clear vertical lines or streaks that appear in the copies I made?
- 10325/04/2013Verify if the Brother machine has a dial tone
- 10425/04/2013Why doesn't the machine answer when receiving a call?
- 10525/04/2013How do I clear the "Awaiting Redial" message?
- 10627/03/2013I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 10726/02/2013Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 10828/01/2013The keys on the control panel do not respond.
- 10902/08/2012The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 11030/07/2012When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 11118/07/2012The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 11229/06/2012How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 11329/06/2012What is Distinctive Ring and how do I program it?
- 11429/06/2012When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 11522/05/2012What is the maximum number of recipients when broadcasting a fax?
- 11615/05/2012Make copies using my Brother machine.
- 11714/05/2012Change or delete an existing One Touch or Speed Dial number.
- 11814/05/2012Store numbers on my Brother machine for easy dialing.
- 11911/05/2012Why doesn't the image print on my Transmission Verification Report?
- 12011/05/2012Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 12111/05/2012Scan a document from a Windows Vista application
- 12211/05/2012Transfer faxes to the PC when my machine has a mechanical problem
- 12311/05/2012Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 12411/05/2012Where can I find my Brother machine's serial number?
- 12509/05/2012Send the same fax to more than one number at a time. (Broadcasting)
- 12609/05/2012Set up a Group for Broadcasting faxes.
- 12708/05/2012My Brother machine misfeeds paper.
- 12820/03/2012I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 12919/03/2012Replace the toner cartridge
- 13031/01/2012Send a fax
- 13126/01/2012I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 13215/11/2011I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 13314/11/2011Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 13408/11/2011Scan a document from the Windows Vista Photo Gallery
- 13507/11/2011When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 13607/11/2011When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 13702/11/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 13802/11/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 13928/09/2011Scan a document in Mac OS X 10.6.
- 14026/09/2011Duplex Copy (1-sided to 2-sided)
- 14126/08/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 14204/07/2011Can I use voice mail on the same line as my Brother machine?
- 14316/06/2011Cancel a fax that is currently being sent from my Brother machine.
- 14415/06/2011I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 14515/02/2011Do I need a telephone line to send and receive faxes with my Brother machine?
- 14610/11/2010What is the "Station ID" and how do I set it?
- 14708/11/2010When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 14826/10/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 14917/09/2010In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 15009/09/2010Configure a cover page for PC-FAX.