FAQs & Troubleshooting
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305 Results
- 101While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 102How do I know the current network configuration?
- 103I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 104I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 105Scan using XSane or GIMP (Linux)
- 106When I print images, the quality is not good (Linux)
- 107The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 108I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 109When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 110Configure scan settings without administrator privileges (Linux)
- 111To install the printer driver easily using a tool. (Linux)
- 112Set up your Brother machine on a wireless network.
- 113Check the firmware version.
- 114What is the Network Shared printing?
- 115Adjust my Brother machine's various LCD settings.
- 116When I scan a document using ControlCenter, the scanned file size is too big.
- 117I can print but cannot scan via network. (For Mac)
- 118I can print but cannot scan via network. (For Windows)
- 119My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 120I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 121I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 122How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 123What is Infrastructure mode?
- 124What is Ad-hoc mode?
- 125When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?
- 126Scan a document from a Windows Vista application
- 127Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 128Glossy Paper does not feed correctly. What can I do?
- 129Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 130Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 131How do I re-install the drivers?
- 132Is there any way to reduce Ink consumption?
- 133I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 134Why are the faxes I send always received with a black vertical line down the page?
- 135What does "COMM.ERROR" on the LCD display mean?
- 136I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 137I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 138I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 139I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 140The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 141I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 142I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 143Paper size settings are unavailable when I print from OpenOffice (Linux)
- 144My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 145The downloaded driver's name is different from my machine's name. (Linux)
- 146Large characters are printed incorrectly. (Linux)
- 147The driver installation finished successfully but I cannot print. (Linux)
- 148Print command (LPR) (Linux)
- 149When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 150I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)