FAQs & Troubleshooting
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283 Results
- 101How do I receive faxes when the Brother machine is in Manual Mode?
- 102Can I use voice mail on the same line as my Brother machine?
- 103I updated the Web BRAdmin and cannot enable the logging function.
- 104Scan a document from the Windows Vista Photo Gallery
- 105When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 106How do I set a password on my Brother network card?
- 107"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 108When printing from my Apple Mac OS X, the print is coming out mirrored.
- 109In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 110Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 111One or more of my colors are not printing (blank). What can I do?
- 112Scan a document in Mac OS X 10.7.
- 113Scan a document using "Scanner and Camera Wizard" in Windows XP
- 114Scan a document from a Windows XP application
- 115When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 116Where can I find my Brother machine's serial number?
- 117Set the date and time
- 118The LCD displays an error code (number). What does it mean?
- 119I'm using Windows®. I am trying to receive faxes into my PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receive software is answering all incoming calls, regular ring and distinctive ring. What do I do?
- 120Uninstall the drivers (Windows)
- 121I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 122Images of the thumbnail page from the media (memory) card won't print.
- 123I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 124Configure the Scan to Email Feature (Linux)
- 125Large characters are printed incorrectly. (Linux)
- 126I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 127I cannot scan when using SELinux (Security-Enhanced Linux)
- 128When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 129Important points for specifying the scan area (Linux)
- 130Uninstall Scan-key-tool. (Linux)
- 131I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 132I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 133Windows 10 Support Information
- 134Download a file from the "Downloads" section and save it to Windows 8 computer.
- 135Open the Control Panel (For Windows)
- 136Install the built-in drivers (For Windows 8 and Windows 10)
- 137The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 138The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 139Why does the "No Response/Busy" message appear on my Brother machine?
- 140Locate files scanned with ControlCenter2 (For Macintosh)
- 141How long will my Brother machine store received faxes in memory when it is out of paper or one of its ink cartridges needs to be replaced?
- 142When I scan a document using ControlCenter, the scanned file size is too big.
- 143My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 144Windows 7 Support Information
- 145Is my Brother machine compatible with third party print servers?
- 146How do I clear Machine Error 46?
- 147Verify if the Brother machine has a dial tone
- 148I cannot scan via USB. (Mac OS X)
- 149Scan multiple pages into one file instead of each scan being saved as a separate file.
- 150I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?