FAQs & Troubleshooting
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144 Results
- 10124/08/2006How do I store received faxes in memory?
- 10224/08/2006Where can I find the serial number for my unit?
- 10324/08/2006How do I program the date and time?
- 10424/08/2006How do I clean the Scanner to improve the copy or fax quality?
- 10524/08/2006I'm using Windows. Is there any way to view how much ink is remaining?
- 10624/08/2006Is there any way to reduce Ink consumption?
- 10724/08/2006When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 10824/08/2006Why are my sent faxes always received with a black vertical line down the page?
- 10924/08/2006Can I confirm that the FAX was sent correctly?
- 11024/08/2006Can I reduce the size of a received fax on this machine?
- 11124/08/2006I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
- 11224/08/2006How can I configure Windows® XP to send faxes?
- 11324/08/2006I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 11424/08/2006I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 11524/08/2006I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 11624/08/2006I'm using Windows®. Print speed is too slow. What can I do?
- 11722/08/2006I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 11822/08/2006When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 11921/08/2006Why can't I print when an ink cartridge is empty?
- 12021/08/2006Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 12121/08/2006Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 12218/08/2006How do I clear the message "MFC is Busy" or "Connect Failure"?
- 12318/08/2006When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 12424/07/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 12524/05/2006I cannot receive a color fax. Why?
- 12623/05/2006I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 12712/05/2006When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 12811/05/2006How do I replace the Ink Cartridge?
- 12910/05/2006What is Multi-Function Link Pro Suite?
- 13010/05/2006Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 13127/04/2006I'm using Macintosh®. What are the settings in the Scanner window used for?
- 13225/04/2006Where is the full User's Guide? I can't find enough information in the paper manual.
- 13303/04/2006When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 13403/04/2006I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 13503/04/2006When trying to print from Mac OS® X the print queue is stopped.
- 13630/03/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 13716/03/2006The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 13828/02/2006The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 13928/02/2006The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 14015/02/2006When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 14110/01/2006What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 14208/11/2005How do I print the received faxes that are stored in memory? (Fax Storage)
- 14308/11/2005Vertical streaks appear in my copies.
- 14427/10/2005My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?