FAQs & Troubleshooting
Latest |
162 Results
- 10108/08/2013Replace Toner
- 10225/04/2013Missing image at thin line.
- 10325/04/2013The color of printouts are not what I expected.
- 10425/04/2013Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 10525/04/2013Out of Memory
- 10625/04/2013Install extra memory
- 10727/11/2012I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 10813/11/2012Turn the Toner Save Mode on or off.
- 10912/11/2012Drums End Soon/ Drum End Soon(X)
- 11002/11/2012Drum Error (Drum!)
- 11107/09/2012I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 11203/09/2012Reset the network settings to the factory default
- 11303/09/2012Disable the APIPA protocol
- 11411/06/2012No Paper
- 11517/05/2012Can I print on transparencies e.g. for overhead projectors?
- 11608/05/2012In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 11727/03/2012I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 11819/01/2012Print on plain paper or bond paper from the Manual feed slot
- 11919/01/2012Print on envelopes, labels or thick paper from the Manual feed slot
- 12016/11/2011The paper is skewed when it's printed.
- 12115/11/2011The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 12208/11/2011I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 12302/11/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 12402/11/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 12531/10/2011I updated the Web BRAdmin and cannot enable the logging function.
- 12626/09/2011Clean the LED head
- 12726/09/2011Clean the paper pick-up roller
- 12826/09/2011When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 12926/09/2011Reprint the last print job
- 13026/09/2011Print a Printer Settings page
- 13126/09/2011Print a Test page
- 13226/09/2011Repack the printer
- 13326/09/2011Jam Rear
- 13426/09/2011Jam Tray 1
- 13526/09/2011Booklet Printing
- 13626/08/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 13705/08/2011The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 13804/03/2011What is the printable area per page?
- 13915/11/2010The print speed is very slow when I use XML Paper Specification Printer Driver.
- 14015/11/2010Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 14115/11/2010When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 14215/11/2010I cannot print over a network using the XML Paper Specification Printer Driver.
- 14315/11/2010Create or view a XML Paper Specification document
- 14408/11/2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 14523/09/2010The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 14623/09/2010I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 14730/08/2010Where do I find manuals for my Brother machine?
- 14818/08/2010Print the Network Configuration List
- 14906/07/2010Belt End Soon
- 15006/07/2010WT Box End Soon