FAQs & Troubleshooting
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267 Results
- 101Protect your Brother machine against unauthorised access over the network
- 102Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 103I cannot find some option in the Printing preferences. (For Windows)
- 104Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 105Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 106How to identify your Operating System (OS).
- 107I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 108Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 109I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 110A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 111The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 112What is the Network Shared printing?
- 113Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 114Locate files scanned with ControlCenter2 (For Macintosh)
- 115Locate files scanned with ControlCenter3 (For Windows)
- 116Change the printer driver settings (Windows/macOS)
- 117No Belt Unit
- 118When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 119Windows 7 Support Information
- 120I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 121The paper is skewed when it's printed.
- 122Clean the LED head
- 123Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 124When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 125Create or view a XML Paper Specification document
- 126I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 127I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 128Toner Low
- 129When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 130In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 131Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 132Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 133Drum Error (Drum!)
- 134Document Jam
- 135When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 136What kind of memory can I use?
- 137The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 138Can I print from DOS applications?
- 139Replace Drum
- 140When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 141Reset the network settings to the factory default (video instructions available)
- 142What is the recommended paper?
- 143Replace Toner
- 144Print on envelopes, labels or thick paper from the Manual feed slot
- 145I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 146I'm using Macintosh. What is the PreScan option used for?
- 147I cannot install the driver when using the Driver Install Tool. (Linux)
- 148Configure the Scan to Email Feature (Linux)
- 149Scan using XSane or GIMP (Linux)
- 150The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)