FAQs & Troubleshooting
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182 Results
- 101Replace the toner cartridge.
- 102Large characters are printed incorrectly. (Linux)
- 103When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 104Delete a network scanner entry. (Linux)
- 105How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 106I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 107I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 108To install the printer driver easily using a tool. (Linux)
- 109I want to print using CUPS while keeping SELinux enabled. (Linux)
- 110How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 111Open the Control Panel (For Windows)
- 112The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 113A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 114When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 115I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 116I can print but cannot scan via network. (For Macintosh)
- 117I updated the Web BRAdmin and cannot enable the logging function.
- 118Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 119I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 120I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 121The Interface of the Control Center has changed suddenly. Why?
- 122When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 123Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 124I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 125I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 126I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 127What does "MACHINE ERROR XX" mean?
- 128I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 129I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 130I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 131I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 132I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 133I'm using Macintosh. What is the PreScan option used for?
- 134I cannot install the driver when using the Driver Install Tool. (Linux)
- 135Configure and use the Scan Key Tool (Linux)
- 136My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 137When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 138Uninstall the scanner driver. (Linux)
- 139Configure scan settings without administrator privileges (Linux)
- 140Print command (cupswrapper) (Linux)
- 141All print jobs are aborted and nothing is printed. (Linux)
- 142I am unable to print from a client PC to a printer on a print server. (Linux)
- 143The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 144Open the "Scanners and Cameras" and Properties.
- 145The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 146The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 147I am sharing my Brother machine. I can print but cannot scan.
- 148Is my Brother machine compatible with third party print servers?
- 149I cannot scan via USB. (Mac OS X)
- 150How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?