FAQs & Troubleshooting
Popular |
234 Results
- 101Functions supported in the Windows 7 built-in drivers
- 102"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 103My machine does regular cleaning cycles in the night. How can I correct this?
- 104I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 105When trying to use the Brother ControlCenter2, the error "CC025" appears. What should I do?
- 106I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 107Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 108In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 109Scan a document from a Windows Vista application
- 110Scan a document from a Windows XP application
- 111When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 112The keys on the control panel do not respond.
- 113When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 114Clear the paper jam or printer jam.
- 115Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 116How can I improve poor print quality?
- 117I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 118I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 119I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 120I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 121The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 122Where is the full User's Guide? I can't find enough information in the paper manual.
- 123When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 124I'm unable to access the memory (media) card in the media slot. What can I do?
- 125Images of the thumbnail page from the media (memory) card won't print.
- 126I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 127I cannot install the driver when using the Driver Install Tool. (Linux)
- 128I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 129The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 130I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 131The driver installation finished successfully but I cannot print. (Linux)
- 132I cannot scan when using SELinux (Security-Enhanced Linux)
- 133I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 134Delete a network scanner entry. (Linux)
- 135How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 136Configure scan settings without administrator privileges (Linux)
- 137I am unable to print from a client PC to a printer on a print server. (Linux)
- 138Uninstall printer drivers (Linux)
- 139Firewall port requirements of the Scan Key Tool (Linux)
- 140ControlCenter3 displays a blank screen at startup (Windows)
- 141A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 142The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 143I cannot scan via USB. (Mac OS X)
- 144I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 145PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 146When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 147When a large capacity xD-Picture Card™ or SmartMedia® card is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media card is removed. Why?
- 148I cannot use the "Modules Update" button on Web BRAdmin.
- 149Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 150Scan a document in Mac OS X 10.6.