FAQs & Troubleshooting
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122 Results
- 101Which options should I select in the Device Settings when I use the optional Roll Printer Case?
- 102How to open the Devices and Printers window
- 103When printing from an application, the application's "Collate" setting does not work correctly.
- 104The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 105When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 106I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 107Using the Device Settings (for Windows)
- 108How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 109Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 110The paper moves through the printer, but nothing appears on the paper.
- 111What is the JPEG printing and how can I use it?
- 112The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 113How to identify the printer's firmware version
- 114How to connect to a DC power outlet (optional)
- 115I connected multiple printers of the same model to one computer but can only print from one of them.
- 116How do I connect the printer to my computer using a USB cable?
- 117The paper is jammed in the printer.
- 118Paper moves through the printer, but nothing appears on the paper.
- 119Pages don't print. What should I do?
- 120How to identify your Operating System (OS) for Windows or Mac
- 121How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 122When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?