FAQs & Troubleshooting
Popular |
348 Results
- 101The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 102I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 103I cannot start ControlCenter4.
- 104Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 105Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 106Change the printer driver settings (Windows/macOS)
- 107Print Unable
- 108NO TONER
- 109When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 110Set up my Brother machine to forward the received faxes to another location.
- 111No Paper
- 112MANUAL FEED
- 113Store numbers on my Brother machine for easy dialing from the control panel. (For users who installed the Internet fax feature into their Brother machines.)
- 114When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 115What is a "Generic PCL Driver"?
- 116What kind of paper can I use?
- 117I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 118Can I use non-Brother or third party supplies with the Brother machine?
- 119When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 120What is the recommended paper?
- 121I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 122Configure and use the Scan Key Tool (Linux)
- 123Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 124Where can I download Brother iPrint&Scan application for Mac?
- 125How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 126Enable the Brother machine's network interface.
- 127Scan from the Brother iPrint&Scan application using Windows Phone.
- 128Combine multiple scanned documents into a single file with PaperPort™
- 129I cannot find some option in the Printing preferences. (For Windows)
- 130I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 131The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 132Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 133Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 134Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 135Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 136I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 137Set up the Brother machine to 2-sided(duplex) print the received faxes.
- 138I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 139Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 140The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 141Locate files scanned with ControlCenter2 (For Macintosh)
- 142Discover the MAC address of the Brother network card
- 143Setup and use Brother PC-FAX receiving
- 144I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 145CARTRIDGE ERROR
- 146When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 147I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 148Clean the paper pick-up roller (video instructions available)
- 149What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 150Cover is Open