FAQs & Troubleshooting
Latest |
224 Results
- 10116/08/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 10205/07/2018I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 10305/07/2018Windows 7 Support Information
- 10428/02/2018Uninstall the drivers (Windows)
- 10507/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10625/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10725/03/2016Windows 10 Support Information
- 10825/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10925/03/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 11025/03/2016What is the difference between the toner cartridge and the drum unit?
- 11125/03/2016Can I use AirPrint with my Brother machine?
- 11225/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 11325/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 11425/03/2016Can I print from or scan to Android™ Smartphone?
- 11525/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 11624/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 11724/03/2016Is my Brother machine compatible with third party print servers?
- 11824/03/2016I cannot scan via USB. (Mac OS X)
- 11924/03/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 12024/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 12124/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 12224/03/2016Scan a document in Mac OS X 10.7.
- 12323/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 12415/05/2015Set the date and time
- 12506/04/2015Is my Brother machine compatible with Windows Vista?
- 12610/02/2015What is MFL-Pro Suite Software?
- 12716/12/2014How do I make my faxed documents lighter or darker? (Fax Contrast)
- 12816/12/2014Cancel a fax job waiting in my Brother machine's memory.
- 12916/12/2014How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 13015/12/2014Can I check the remaining life of my Brother machine's drum?
- 13115/12/2014The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 13215/12/2014How can I prevent public users from changing the settings of my Brother machine?
- 13325/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13420/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 13519/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13612/11/2014The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 13719/09/2014Why doesn't my Brother machine have a dial tone?
- 13820/02/2014Check the firmware version.
- 13920/01/2014How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 14020/01/2014I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 14120/01/2014I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 14217/01/2014Change the user interface of ControlCenter3
- 14317/01/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 14417/01/2014Scan an image and insert it in a Windows XP application
- 14517/01/2014Scan a document from a Windows XP application
- 14617/01/2014I am having a problem receiving faxes.
- 14717/01/2014How do I clear paper jams inside the machine?
- 14819/11/2013Send a PC-FAX
- 14915/05/2013How do I clean white or black spots on printed documents?
- 15014/05/2013How do I know which receive mode to select?