FAQs & Troubleshooting
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208 Results
- 101My machine does regular cleaning cycles in the night. How can I correct this?
- 102Clean the Print Head from Your Brother Machine
- 103What is the default password for my Brother machine?
- 104I cannot connect my machine to a Windows 11 computer via USB.
- 105I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 106I cannot install Brother drivers on Debian 10 or later (Linux)
- 107Cannot print after a Windows 10 update (June 2020)
- 108When I print images, the quality is not good (Linux)
- 109My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 110The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 111I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 112I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 113I cannot print on a wireless (Wi-Fi) network (Windows)
- 114Create a Certificate Signing Request (CSR)
- 115Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 116Check the Print Alignment from Your Brother Machine
- 117Configure LDAP Authentication Using Web Based Management
- 118Import a Certificate and Private Key
- 119Connect the telephone line and power cord
- 120Hub is Unusable
- 121"Offline" appears on the Status Monitor.
- 122Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 123Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 124Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 125The edge of glossy paper is smudged.
- 126Clean the Paper Feed Rollers
- 127One or more of my colors are not printing (blank).
- 128Improve poor print quality.
- 129Reset the Network Settings to Factory Default
- 130Uninstall the Brother Software and Drivers (Windows)
- 131I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 132I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 133Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 134Configure Public Mode for Secure Function Lock 3.0
- 135Access Web Based Management
- 136Set the Machine to Power Off Automatically
- 137Unpack your Brother machine
- 138Print the WLAN Report
- 139Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 140I cannot print from my computer via USB.
- 141Can I print directly onto DVDs or CDs?
- 142When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 143Unusable Device
- 144Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 145When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 146My Brother machine feeds multiple sheets of paper at a time.
- 147Why is it necessary for my machine to go through regular cleaning cycles?
- 148Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 149Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 150Uninstall the drivers. (Mac OS X 10.6 - macOS 12)